Issue ID | 902377 |
Internal NHTSA # | 10445290 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 11/12/11 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | Sunday dec. 11th: pulling out of chicago garage, car makes odd rotational noise. The sound seems to go away after about a block or so of driving. The dealership is closed and i am booked up with clients, so i continue to test and see if temperature or environment effect the noise. The noise appears to only happen on a 'cold start' but all other factors do not seem to show an impressive change. Dec. 15th: i call toyota corporate and file a complaint, then per their direction, call the dealer and make an appointment to have the noise problem fixed. Jan. 13th: after several calls to corporate, and having taken the car in three times to the dealership (midtown toyota- chicago), i have been informed by one of the service employees that toyota is having a problem with many of these models. They think it is a back brake issue, perhaps defective part(s). As both toyota & the dealership are not officially telling me this. This is what i know, they have been lying to me as a consumer and me and other customers are driving a car with a potential safety problem. I do not feel safe driving this car. |
Vehicle Mileage at Failure | 2000 |
Number of Occurences | 1 |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | CHICAGO, IL |
VIN pattern | JTDZN3EUXC3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MIDTOWN TOYOTA |
Dealer's telephone number | |
Dealer's city | CHICAGO |
Dealer's state code | IL |
Dealer's ZIP code |