Issue ID | 1518978 |
Internal NHTSA # | 11155778 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 02/12/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The vehicle was traveling over 60 mph when the abs, brake and traction lights came on and the brake became immediately spongy and i had to depressed even harder (past the foaminess) to reduce speed. A motor could be heard trying to turn over on the brake system. The car speed was reduced to 25-30 mph on the highway but the spongy brakes continued. Within 5 min i pulled off the highway and into a parking lot. Parked the car, turned it off and on to see if that would remedy the situation and nothing changed. I then called the toyota dealership's service department to book an immediate appointment and arrived at the dealership approximately 40 minutes later. The car was looked at and i was told that the brake actuator was the issue and that they would like to contact toyota to see if this was in warranty or part of the recall. I was told the next day that the cost of installation and parts would be at least $4,000 and that i would need to pay the full amount as toyota was taking no responsibility. I called the toyota customer service line, explained my situation and was told the same thing as i was told at the dealership. I feel that this brake actuator (its parts, its composition and/or its installation) is a systemic issue with toyota products and a known issue with toyota prius' in 2009 and 2010. Tangential to this issue, my father owns a toyota car as well and has also had to have his actuator replaced this year. Toyota should be held responsible for all faulty parts and installation and purchase of new parts. My maintenance record is exemplary and my driving record is as well so this is not regular wear and tear in my opinion. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ORLANDO, FL |
VIN pattern | JTDKN3DU7C1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |