Issue ID | 1002799 |
Internal NHTSA # | 10535048 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 13/08/13 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | While driving, a loud popping noise (cracking) was heard with no observed damage, and later that day the windshield grew a long crack in windshield while the car was parked. An edge crack formed on the windshield extreme outer edge in the chamfer about 2/3 of the way up on the driver? S side a-pillar. The windshield by it? S design appears to be rather thin, and the windshield edge is exposed, not covered or embedded in plastic or rubber or trim material. The windshield edge as observed has a very small chamfer and does not have a generous bevel (round) that is highly polished such as found on the passenger window edges or older windshields i am familiar with. I took the car to toyota of bowie and was told by the service manager, he believes there was an impact to the windshield at the very extreme edge of the windshield where the crack root is on the chamfer and their dealership would not replace it under any warranty. The service manger did not look at the crack with any tools, for example, a magnifying class or the use of a ball point pen to determine any impact location or if it is in fact a stress crack that has formed. The service manager did not offer to arrange to have the car repaired and told me to go to a glass company. When the service manager was asked about any problems or concerns with toyota windshields or exposed glass edge windshields with a small chamfer, he said there were no problems or recalls. I have only owned the car eight months and plan to write toyota to learn when a more robust crack resistant windshield can be made available. Note: pictures can be made available. |
Vehicle Mileage at Failure | 15815 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ANNAPOLIS, MD |
VIN pattern | JTDKN3DP1C3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |