Issue ID | 1523629 |
Internal NHTSA # | 11162669 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2012 |
File date | 05/10/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | In early october i received a recall notice from toyota for a "failsafe driving mode" hybrid system fault that could cause the vehicle to "stall" increasing the possibility of vehicle crash during critical driving conditions. It stated i would be notified when the fix was available. 2 1/2 months later, i've yet to hear from toyota and my dealership states they have not received remedy parts or procedures from toyota. All they could do was give me a phone number at toyota corporate. I called the number and the person had no further information on when a fix for the problem would be available. She stated the original notice stated a time frame of 2-3 months; in fact, it does not contain any time period indication. It is inappropriate for fix for something of this potential magnitude to take so long. I'm concerned that toyota, as they have done with other recall issues, is merely delaying to avoid costs of implementing the fix and endangering all owners further than they already have. The lady stated i could contact the dealership about providing a rental vehicle during the period, something the dealership has denied they will do. I bought my vehicle trusting toyota would stand behind the vehicle and they are failing to do so. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROADLANDS, VA |
VIN pattern | JTDKN3DU1C1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |