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2012 Toyota PRIUS Visibility Wiper Problems, Complaints and Defects

Issue ID	949829
Internal NHTSA #	10483561
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	PRIUS
Model Year	2012
File date	08/03/12
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Vehicle windshield has an apparent critical defect in production. Light passing through the windshield is replicated above and below the source of light. As light source becomes more distant, light is replicated 2, 3, or 4 times more than its source (as distance increases). This creates a major hazard during night driving and driving when the sun is low enough in the sky where it can be seen through the windshield. In some cases, the effect is blinding. I have found this to be a major safety hazard and one that could result in injury or fatality. More recently, after the time change, i have been leaving for work when the sun is lower in the sky and this creates a blinding effect. I have had two near misses in the past two days because of this. I am also having to drive home in the dark which is dangerous as oncoming headlights are amplified in intensity and can appear to be as if the oncoming lights are high-beams. This issue has existed since i took delivery of the new car and when talking to the selling dealer, i am continually brushed off and have yet to have it fixed or even looked at. Dealership personnel admit they have heard of the issue, but cannot provide information as to the fix or how toyota is dealing with these complaints. At this point, with two near misses recently, i see the car as being unsafe for driving. I will be contacting toyota to file a complaint regarding this issue. I will also be contacting the dealership management to arrange drop off of the car until it can be made safe to drive. In my own research, i have found numerous complaints detailing the same issues online and a couple videos showing the exact same issues. One such source is: http://priuschat. Com/threads/2011-prius-windshield-triples-light-source-images. 100008/ and a video is available: http://www. Youtube. Com/watch? Feature=player_embedded&v=fjsqpu1-axi.
Vehicle Mileage at Failure	170
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CONCORD, CA
VIN pattern	JTDKN3DP2C3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAUX11060A630033 5HD1VDMC3GC302531 KL1SA69YEFE404062 WVGZZZ1TZJW052151 JYACB16C000001257 JHLRE48787C048813 WBAZW41020L843978 VF1RFB00459088828 JDAM401S001002095 NLHBN51HXRZ399379 WDD2050401F018225 WBAXG5C54CDX05750

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2012 Toyota PRIUS Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2012 Toyota PRIUS Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?