Issue ID | 1340949 |
Internal NHTSA # | 10934929 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2016 |
File date | 15/09/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I recently purchased my 3rd toyota in august (2016 prius). I upgraded my 2011 prius because i really needed built in navigation due the nature of my job and my commute. I am currently experiencing issues with the radio/navigation system, which is very frustrating because this is a "brand new" car. The navigation system and radio turn off and on continuously during the most dangerous and inconvenient times (i. E. When i am navigating though unfamiliar wooded areas in the dark when it's raining). This also causes one of my instrument panels to go blank. I have had to stop using the navigation system altogether at times, which again is the reason that i upgraded my car in the first place. This began happening intermittently in september, and the problem has gotten progressively worse over time. I took off of work to have the issue diagnosed and repaired by the dealership in november and to have the parking cable recall issue taken care of. I was informed by the dealer that they did not have the parts in to address the recall issue and the technician immediately noticed the issue with the radio/navigation system but was unable to correct the issue because the update that "might" fix it is not available yet. This is very dangerous and this issue needs to be addressed before someone gets hurt. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROSELLE, NJ |
VIN pattern | JTDKARFU4G3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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