Issue ID | 1343750 |
Internal NHTSA # | 10937393 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2016 |
File date | 18/02/16 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I purchased a new 2016 prius four on february 16, 2016. The literature on the toyota factory website says my prius is equipped to switch from english to metric units. Unfortunately, toyota failed to disclose that any prius manufactured in january and february and delivered to the united states did not have this feature working correctly. Without the ability to switch to metric units, by government mandate, my prius does not meet canadian motor vehicle safety regulations. Apparently some 2016 prius vehicles sold in canada also cannot switch to english units when driving in the united states presenting a potential safety hazard. Toyota has apparently failed to reveal a material fact that the prius sold to me does not meet the canadian motor vehicle safety regulations. There was no disclosure on the vehicle monroney sticker that this prius has a disabled or deleted english to metric unit speedometer display. After 10 months from my date of purchase, the only remedy toyota offers is for me to purchase a new prius to replace my new prius at my expense. When i purchased my new 2016 toyota prius, i did not know i was purchasing a vehicle with vaporware software. There was not a clear and conspicuous disclosure that toyota deleted the option to select between english and metric units which affects multiple vehicle systems such as navigation, heater/ac, speedometer, and odometer. For my first six months of ownership, the navigation system would constantly reboot until toyota fixed their software. This system rebooting was a significant driver distraction. Toyota advertises, "let's go places." for truth in advertising, toyota should really say, "let's go places, except to canada, mexico and the rest of the planet because some toyota speedometers can't display metric units." |
Vehicle Mileage at Failure | 97 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ANN ARBOR, MI |
VIN pattern | JTDKARFU7G3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
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Was defective tire repaired? | |
Date of manufacture | |
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