Issue ID | 1390768 |
Internal NHTSA # | 11004172 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2016 |
File date | 05/06/17 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). In early june i walked out from a bookstore in oceanside, ca to find my windshield, on my parked/stationary prius, had about an 8 to 10 inch crack on the passenger side. I filed an insurance claim with aaa and found that when i attempted to use two different vendors for repair as well as the carlsbad, ca dealership, each one conveyed to me that there is a national shortage on prius windshields. The crack has expanded on its own at this time, making the car unsafe to drive. It is almost across the entire windshield. I'm renting a car, but my rental will expire on july 20th. If i renew the rental, it will be at my expense. According to the carlsbad toyota dealership, the replacement windshield will not be available until august 8th which is nearly a month away from now. The claim was reported in early june. Due to this immense amount of inconvenience caused by this national shortage, i would appreciate it if toyota corporation would take responsibility and pay for my rental car until this issue is resolved--starting july 21st. Finally, perhaps there needs to be a recall. You can e-mail me at [xxx] and/or [xxx]. Thank you. *dl |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CARLSBAD, CA |
VIN pattern | JTDKARFU7G3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |