Issue ID | 1407935 |
Internal NHTSA # | 11023695 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS |
Model Year | 2016 |
File date | 14/06/17 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I was driving to work on the highway and a small rock hit my windshield. Within minutes, a 6 inch crack had developed. By the time i arrived at work (about 15 minutes later), the crack has extended to over a foot. I called a local toyota dealership and asked if any known defects existed. I was told no recalls exists for my windshield. Spoke with my insurance agent and referred to safelite autoglass for replacement, since it could not be repaired. The next morning, i drove car to work again and noticed crack has progress a few more inches overnight. By the time i left work, the lateral extending crack has now started extending towards the middle of the windshield, formed a jagged c-shape. Visibility was now limited from the crack and from the glare from the sunlight reflecting off the cracks. I called safelite and was told that the only replacement windshield was an toyota oem, but that it was on backorder for another 3 weeks and at a cost of almost $800. Fearing another potentially dangerous driving condition, i did not attempt to drive my car until the windshield was replaced. Today, i was reading priuschat website and found that my case is certainly not an isolated incident. I am concerned now that since i replaced my windshield with an toyota oem part, i am again subjected to repeat danger vehicle condition and additional high cost of replacement. |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DALLAS, TX |
VIN pattern | JTDKBRFU9G3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |