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2017 Toyota PRIUS Steering Problems, Complaints and Defects

Issue ID	1432449
Internal NHTSA #	11054723
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	PRIUS
Model Year	2017
File date	31/07/17
Component	STEERING
Product type code	VEHICLE
Description of the problem	Toyota prius prime 2017 lane departure warning with steering assist. This steering assist function does not work as it does in any other toyota model. I have spoken with toyota engineering and met with a toyota technical representative and they admit that the steering assist function does not work as it does in any other toyota model. As you will see from my attached document this function really doesn't work at all. I am not sure if this is a regulated safety feature or not but it was suggested by a toyota employee that i make the nhtsa aware of this failure as it could be a safety concern that should be looked at. I have driven at least 5 prius prime advanced and all have this problem in that the steering assist function does not work in any of them even though it is advertised and sold to the consumer as a integral part of the toyota safety suite that is on all toyota vehicles. This steering assist function does work on all of the other toyota models as advertised and as a consumer would expect. Please review my attached document that describes the problem and my attempts to get toyota to correct this problem. The stock answer i have received from most toyota representatives is that the steering assist "works as it is engineered to do" my stock answer to this is why does it function differently than every other vehicle equipped with the toyota safety suite. I have never received a coherent reply to that question.
Vehicle Mileage at Failure	18000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MIDDLETOWN, DE
VIN pattern	JTDKARFP3H3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2020241A701024 1G6AR5SS5G0112246 HESCA2C49RS043473 ZFF82WNT2J0229821 TMBLJ9NU1L5029475 2TEBX9FJ4DK138073 KNAFT4114A5826612 KMHDH4AE2EU032004 JF1SG65674H713186 W1K1183122N104243 WV1ZZZ7HZ6H084291 WBAVB73557PA88531

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2017 Toyota PRIUS Steering Problems, Complaints and Defects, Recalls and Failures

2017 Toyota PRIUS Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?