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2012 Toyota RAV4 Electrical System Problems, Complaints and Defects

Issue ID	1385069
Internal NHTSA #	10995457
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2012
File date	01/09/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Power door lock actuators in all doors have failed. The drivers door actuator failed first. The actuators in each remaining door including the tailgate door have subsequently failed as well. (the date used in this report to indicate when the problem happened is approximate and refers to the initial problem with the driver's door.) two different toyota service centers have determined the actuators need to be replaced. One dealer noted that they had seen this issue in many other toyota vehicles. A quick internet search turns up several pages discussing this issue. A search of this site also revealed similar complaints with other model year rav4's. Each toyota service center estimated a cost of approximately $400 for each actuator plus labor costs to replace the part. It is important to note that while the front and rear drivers-side and passenger-side doors have manual latches inside the vehicle, the tailgate door does not. The lack of a manual latch and keyed lock in the tailgate door means that the tailgate door cannot be opened at all. This is very problematic for both convenience and safety, particularly in those rav4's with the third row seat. In the event of an accident or vehicle fire, passengers in the third-row seat would be forced to either exit through one of the other doors or break a window to exit the vehicle. When i contacted toyota regarding this issue, i was told initially to have my local toyota service center evaluate the problem and call back to toyota to discuss and see if toyota would be able to help at all. When i called back to toyota, i was put on hold for an inconvenient amount of time, then simply told that toyota would not help, presumably because my vehicle's warranty has expired. I hope that toyota will work with the nhtsa to take a proactive approach to rectify this problem for all affected toyota vehicles and owners.
Vehicle Mileage at Failure	38000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BOALSBURG, PA
VIN pattern	2T3DF4DV6CWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W1N2477861J292260 KNAFZ411BE5084380 WAUZZZF47HA128251 ZAR94000007067260 KNAFK4119G5419445 KNAPV81BGPK186966 VWVZZZ1JZ3B074017 WDB2020222F098427 6F2L932008DR00480 TMAJ3812GLJ925563 VF32CHFXF41923319 KMHJU81EBEU874712

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2012 Toyota RAV4 Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Toyota RAV4 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?