Issue ID | 969835 |
Internal NHTSA # | 10503053 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | RAV4 |
Model Year | 2012 |
File date | 06/03/13 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | 2012 rav4, second incident, 1st was dismissed. Was driving approx 20 mph in a 35mph business district on 4 lane street. Pressed brake with right foot to decelerate for stop light & car in front of me, car suddenly surged forward with engine revving. I depressed brake further with more strength and took left foot and place on top of right foot. Had the feeling the accelerator pedal was moving as well but wasn't touching it. Car continued to jerk forward, engine revving, with brakes partially engaged for approx. 20 feet. Then engine shut off completely and brakes fully engaged stopping the car. Was inches from car in front. Restarted car and finished drive home. Checked car mats but still in place on brackets. Had car towed to toyota dealership. They found no unintended acceleration but did find that both brake and accelerator pedals had been depressed. Suggested i must have stepped on both accidentally. Not a chance. Was well aware of foot/feet placement. Service mgr showed me what to do "should this happen again." excuse me?! Told to shift into neutral for brakes to engage or another gear to stall the engine and stop the car. 1 wk later, regional inspector spent day w/car and reported nothing wrong. Did show both pedals depressed at same time long enough to trip sensor but nothing was wrong. Dealer suggested i report to toyota. Reported incident to toyota customer experience center. Not happy. 2 incidents, other reports online, and it's a 2012 that wasn't supposed to do this. Feel lucky i didn't rear end someone, especially as the car didn't slow very much until it died. Scared silly for next time. Do not want my rav. Am being told car is perfectly safe but no one at dealership would sign statement saying i was safe and this wouldn't happen again. Hmmm. Want them to take car back! Purchased new in oct. 2012 w/less than 10 miles on it. |
Vehicle Mileage at Failure | 7600 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PENN HILLS, PA |
VIN pattern | 2T3BF4DV0CWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |