Issue ID | 1414182 |
Internal NHTSA # | 11033511 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | RAV4 |
Model Year | 2013 |
File date | 10/08/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | While opening the trunk, which is electric, the right lift gate piston blew and separated from the ball mount. At that point the trunk/hatch would not work electrically or by hand. In fact the malfunction of the piston was so intense it caused significant damage to the body of my car, buckling the back roof, shifting the door and buckling the hinges. The grand total of damage is well over $5000. Toyota was well aware of this defect. In fact i have their technical service bulletin from toyota that discusses the problem in detail (t-sb-0168-13 for which i am sending you a copy). The piston, known as an actuator has been changed after a certain vin # (see page #2 of attached bulletin). Because of the defect i now have to replace the unaffected piston also. Each piston costs $686. 16 for the part alone. If the car is under warranty they cover repair, as i have owned my car for almost 4 years, it is not covered. Toyota not only knew about the defect, they chose not to notify the car owners |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OAKDALE, NY |
VIN pattern | 2T3DFREV6DWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |