Issue ID | 1226456 |
Internal NHTSA # | 10779880 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | RAV4 |
Model Year | 2015 |
File date | 30/09/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | After 10 days of owning the car and less than 600 miles the car wouldn't run and we had to have it towed to the dealership. They said it was not under warranty and that the damage was caused by a rodent. Later that same evening our salesman called and informed us that components in the car are "green" and made of soybean and to keep our car in the garage (which we don't have). I have since caught a mouse under the hood of the vehicle with a glue trap and found hair and mouse droppings. The best offer they have given me is to give me a different toyota vehicle at cost (and take the loss on my current vehicle). I have complained to both the dealership and to toyota. I have had two other vehicles parked in within the same proximity for over two years. I have never had rodent issues with either of them and i run into issues within the first 10 days with a new vehicle. I am concerned for the safety of my wife and two year old child. If there are mice living inside the car, they could be leaving rat droppings that could be harmful to both of them. I am angry and concerned and don't understand why, when other vehicles parked in the same location aren't experiencing the same problem, this isn't a valid reason to return the car. Here are two articles that detail the problem myself and other toyota owners have had - http://ctwatchdog. Com/finance/rodents-damage-cars-by-chewing-electrical-connections-tips-on-how-to-avoid-costly-repairs, http://www. Synlube. Com/incredibleediblecar1. Htm |
Vehicle Mileage at Failure | 612 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHERRY LOG, GA |
VIN pattern | JTMRFREV7FDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |