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2020 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1657034
Internal NHTSA #	11321561
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2020
File date	31/03/20
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Fuel gauge does not reflect the true amount of fuel in the fuel tank. It seems to be showing less fuel for example the rav4 hybrid has a capacity of 14. 7 gals of fuel. Filling up when the indicator showing about 18 miles and about 1/4 tank. Re-fueling only 9. 8 gallons was put into the tank. The 2020 rav4 hybrid will achieve good gas mileage and at 1/4 tank should be about 3. 7 gal. In this case it should have 4. 5 gallons. I would assume that a reserve would be 2 gallons which would give me 60+ miles until completely empty. Now it is better to have more fuel instead of the opposite of less fuel. But definitely the 2020 rav4 hybrid has a fuel indicator issue. Which from my research has the same issue starting from the redesigned 2019 rav4. It would also seem that toyota has not been inclined to provide a fix for the issue, since this is occurring in two model years. Toyota needs to address the issue in a timely manner and in my opinion it has not done for its customers. I ask the nhtsa to investigate this issue to provide redress to the owners of the rav4 starting with the redesign 2019 model year. Youtube has numerous complaints for this issue. I have contacted toyota support by phone and they say are aware of the issue i reported but have no true fix or why it is occurring. I previously owned a 2017 rav4 hybrid and this issue was not reflected in this model year. When filling at about 1/4 tank i would be pumping about 12-12. 5 gallons. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	OMAHA, NE
VIN pattern	2T3DWRFV9LWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNAGF22226A000389 TMBJB9NS0M8504620 19XFB2620DE920397 1M2N179Y2GA005169 1NXBR32E55Z457875 1GT424E88FF676705 WDD2050421F152695 2G61M5S30G9159522 4T1BE32K42U512863 TMBAG9NE7J0043907 KNARJ81GBNA093007 WBAZW620X0L478654

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2020 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2020 Toyota RAV4 Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?