Issue ID | 1537028 |
Internal NHTSA # | 11176317 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 10/02/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased new 2018 vw atlas with now, 10k miles. The last 2 weeks the dash sensors have been randomly going off & on. Sunday 02/10 i was driving, the vehicle shut off while in motion. Brakes locked, no steering control, no electrical. When tried to restart the first time -t he sensor said to 'drive to charge 12v battery' but the car would not turn back over to do so. Towing company was able to jump it, the battery was running @ 15v which is too high for vw (confirmed with service tech this is abnormal). Was not able to keep it running, so we had it towed to the dealership. Dealership called & said "bad battery vw atlas is known for chronic battery failure". I was told a new one is on backorder with no eta - but that my atlas is sitting in the lot next to another atlas with the same problem, that has been waiting on a replacement for 3 weeks. Will use a loaner car for a month until mine is functioning. I was also told the replacement battery may or not be a fix/solution but it's all they can do for now to get the car running. Beside myself there has been no formal recall to this to prevent catastrophic injury to vw atlas owners who own a vehicle that fails while in motion. Located on a city street - did involve local law enforcement to prevent additional threats to danger in the roadways. |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MEQUON, WI |
VIN pattern | 1V2LR2CA6JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |