Issue ID | 1611301 |
Internal NHTSA # | 11269439 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 28/07/19 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | The car stops on its own while driving, all lights on dash illuminate, and car starts again as if nothing happened. Twice going up the driveway and three times while on back roads. No one was in front of or behind us for two of the times. One of the times, it was during traffic so the speed was slow enough not to have an impact. One other time it stopped about half a car length away from the curb when parking the car. While on the highway, going 70, with the blinker on to get over to the center lane, the car jerked me back to the right.. I was in the right lane, a car in front of me, a car behind me, no cars in the middle lane, and two in the far left lane coming up. Absolutely no reason for the car to think there was a car to the left of me. The two cars in my original lane and the two cars in the far left lane remained in those lanes. I have taken the car to two different dealerships, a total of three times and they could not recreate the problem, so they are unable to fix the issues. My case was escalated to the se regional case manager, who put the case in for review to buy back the vehicle and was notified today, 10/18/2019, that they are not going to buy it back but they will continue to service the vehicle under the warranty. How can they service the vehicle if they can |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHAPIN, SC |
VIN pattern | 1V2ER2CA5JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |