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2018 Volkswagen ATLAS Seats Problems, Complaints and Defects

Issue ID	1506447
Internal NHTSA #	11141524
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	ATLAS
Model Year	2018
File date	18/10/18
Component	SEATS
Product type code	VEHICLE
Description of the problem	We have a front facing childseat installed in the 2nd row passenger captain seat and a rear facing infant child seat in the passenger side third row. This configuration is necessary because the infant seat has a bracing bar that is difficult to raise and lower prohibiting the chair from angling forward for climbing in and out of the third row. However, we have learned on 2 separate occasions, within the first moments of driving/accelerating, that the 2nd row car seat may spring forward forceably, smashing the face and body of our restrained 4 yr old child into the back of the front passenger seat. The seat is too heavy and locks in the forward position, making it impossible to push back, trapping the child until an adult is able to exit the vehicle and pull the seat back from the outside. The seat initially appears to be locked in the correct place, or is at least stable enough for the child to climb into her seat, buckle in, and the trip to begin. At some point thereafter the seat propels forward. We are unclear whether the latch fails or is not sufficiently engaged. The incidents have been extremely scary, and has resulted in a bloody lip, and abrasions and contusions to our child
Vehicle Mileage at Failure	3500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ALEXANDRIA, VA
VIN pattern	1V2NR2CA1JCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDC1569081J398206 WVWZZZ1HZRP238322 WB30G0109KR866843 KMHKH81CVPU008552 WBAVU51040A323318 MR0BU8CD1R0132077 1HGES16395L016194 KMACG51FP1U127283 KMHP5811BRU004732 WBA51DY010FK13337 JF1BM9KX1AG006437 VR3EFYHYCMJ549357

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2018 Volkswagen ATLAS Seats Problems, Complaints and Defects, Recalls and Failures

2018 Volkswagen ATLAS Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?