Issue ID | 1483577 |
Internal NHTSA # | 11113195 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 23/07/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I? M contacting you with an issue that needs immediate attention. There is a serious defect with the vw atlas we leased 2 months ago. The automatic braking system deploys at unexpected and inappropriate times producing a life threatening situation. The automatic braking system has activated, dangerously and inappropriately, several times, usually when pulling out of a driveway and attempting to enter a lane. Although there is no obstruction or risk of collision, the car senses the insignificant change in slope from driveway to road and slams on the brakes causing the driver to lose all control. The car is then stalled in the middle of oncoming traffic. Recently, my wife and two children pulled out of the driveway of our local supermarket and made a left turn. The automatic breaking system was activated and she was left stalled in the middle of oncoming traffic. Another driver barely avoided colliding into our rear side door where our 3 year old son? S car seat is located. We have taken this issue to our local dealership, and they checked the system, and told us ? It is performing as the manufacture intended it to?. This is a serious design issue and its only a matter of time before it results in a major accident and i can only pray that my young children arena? T maimed or killed. The vw service people have shown us a complicated way to turn off the automatic braking system in the car, however this needs to be done every time you start the car. I feel its inevitable that a busy mother doing chores with two toddlers will forget to turn off the system at some point. This matter needs to be resolved before disability or loss of life occurs. There needs to be a way to fix the system or permanently disable it. We asked vw to permanently disable the system but they declined. We look forward to your prompt reply thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MERION STATION, PA |
VIN pattern | 1V2MR2CA9JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |