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2018 Volkswagen ATLAS Service Brakes Problems, Complaints and Defects

Issue ID	1492456
Internal NHTSA #	11122194
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	ATLAS
Model Year	2018
File date	18/08/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The autonomous breaking system and pediatrian warning sensors are malfunctioning making my car unsafe to drive. Since it's purchase in january 2018, the brakes have locked up at least 10 times under normal driving conditions. I can re-create the problem when i am moving slowly on an uneven road surface. In addition, as i slow down to approach a stop sign or a red light, the alarms go off suggesting that there is something in the roadway at least half of the time. I have been told by my local vw service station that there are no errors being recorded by the car's system that can be corrected and at this time all atlas cars that they have tested on the lot are having doing the same thing. They were able to recreate the auto-braking on a hill on their lot, but have no way to stop it from happening. On saturday, 8/18/2019 while i was slowly pulling out of a local shopping center, making a left hand turn down an incline the car brakes locked up after i entered the active roadway- as a result i was nearly t-boned by a car that had just make a right hand turn onto the same roadway. By the grace of god, that driver was moving slow enought to stop. I immediately called vw car net, i was connected to my dealer, and they took the car in for inspection. As i mentioned above, after 5 days they were not able to resolve the problem. I have initiated a complaint with vw of america and am writing to tell you that i do not feel safe driving a car that will stop me in the middle of a road way. I do not want my family to be the victims of a preventable accident and want this problem fixed before there is a catastrophe for me or another atlas owner. Please me know have other information i can give you so that you can properly investigate this problem.
Vehicle Mileage at Failure	7500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MASSAPEQUA, NY
VIN pattern	1V2MR2CAXJCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5XXG64J24MG042373 WBAGL51090FH68537 KPBXH3AP1JP220054 JTDKBABB80A221606 MDHBN7AD6CG003596 W0L0AHL0895009518 1FTFX1EV3AFB37514 JN8AY2NY9E9071020 55SWF4JB5JU263425 2VW1931HLTM328554 AAVZZZ6SZGU003360 KMHCT4AE5SU963691

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2018 Volkswagen ATLAS Service Brakes Problems, Complaints and Defects, Recalls and Failures

2018 Volkswagen ATLAS Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?