Issue ID | 1507753 |
Internal NHTSA # | 11142549 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 20/10/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | When vehicle travel down an incline like a driveway, the emergency breaking feature will unexpectedly engaged, causing the vehicle to come to a complete and sudden stop. When this occurs, i have no control over the continued movement of the vehicle. I am required to change gears and/or restart the vehicle in order to move the vehicle again. This poses a extreme safety issue as the vehicle will shut down when you are attempting to pull out of a private drive and on to a active roadway, increasing the risk of a side on vehicle collision. Issue was reported to vw service department. Service manager was able to duplicate the issue. Service manager also tested another vw atlas on the sale lot with the same feature. Service manager reported that the same issue occurred with the other atlas as well. Service department was unable to correct the issue, reporting the vehicle is "operating as designed." this issue poses a major safety issue no only to the driver and occupants of the vehicle, but to other motorists on the road. Volkswagen has been given notice of the issue and refuses to acknowledge of take action. |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH PASADENA, FL |
VIN pattern | 1V2ER2CA0JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |