Issue ID | 1603979 |
Internal NHTSA # | 11257737 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 01/01/19 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 volkswagen atlas. The contact received notification of nhtsa campaign number: 18v904000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Volkswagen of asheville (621 brevard rd, asheville, nc 28806, (828) 232-4000) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*pm consumer states that dealer informed them that parts were available. Vehicle was taken in and suspension was replaced. *dl |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | ARDEN, NC |
VIN pattern | 1V2RR2CA5JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | VOLKSWAGEN OF ASHEVILLE |
Dealer's telephone number | 828-232-4000 |
Dealer's city | ASHEVILLE |
Dealer's state code | NC |
Dealer's ZIP code | 28806 |