Issue ID | 1666068 |
Internal NHTSA # | 11328100 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 08/06/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | The rear of the vehicle dropped 5" to 6" after driving approx. 400miles. The driver side wheel well is 1. 5" from the tire & the passenger side is 2" away. The wheel well has a "warped" wheel well. The springs seems to be locked or dropped. Looking at the atlas in profile the rear is lower than the front. Before the trip i was able to walk under the tailgate when open without hitting my head & now the rear of the vehicle is low, i have to bend over to prevent hitting my head. Please note, i am not a trained service tech. I am an owner; i am doing a process of elimination for why the rear is lower. I searched google & found that in february volkswagen recalls 6,322 vehicles to repair faulty rear springs. But my vehicle was not listed on the recall. I am out of state from my purchased dealer & the local dealer does not have a recall listed as "faulty rear springs" for my vin. We have 20 |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | JACKSON HEIGHTS, NY |
VIN pattern | 1V2MR2CA4JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |