Issue ID | 1482068 |
Internal NHTSA # | 11112000 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 17/07/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | On four separate occasions, my 2018 vw atlas sel premium has activated the brake maneuvering system without warning. There is an aggressive braking combined with a loss of control of acceleration. Typically, this occurs when exiting a driveway or parking lot. On two of the occasions, i was merging into heavy oncoming traffic and the system left me stranded in a dangerous location perpendicular to oncoming traffic. This is a huge safety concern for me and especially if my wife and children are in the car. The car is currently at the dealer service center and there is currently one other atlas in the shop for the same complaint. Multiple sources on the internet from other owners have announced similar occurrences. Many have reported that the service center simply tells them to deactivate the system. Well, that is not a fix... It is a temporary work around. Many have stated that vw engineers have reported back that the system works as intended and no fix is required. This is unacceptable. If the system is working as intended and is activating during potentially dangerous situations when there is no actual need for collision avoidance braking maneuvers, the system may need to be redesigned. I have not verified personally as to if vw denies any fault but i will certainly do so if the service department tells me that it is operating normally and i should just disable the feature. I paid extra for that feature, along with other safety features available because i want them for added safety should i, or my family, need them. The feature itself shouldn't put me in a dangerous situation. |
Vehicle Mileage at Failure | 6500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PACE, FL |
VIN pattern | 1V2NR2CA1JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |