Issue ID | 1495715 |
Internal NHTSA # | 11127895 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 25/06/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I have had this car two months and it has now been in service twice. As of today they have had it for two weeks. The autonomous break system is way too sensitive and the car stops going down steep inclines or going over pot holes while in motion. The car has stopped in the middle of driving at least 7 times. I take it to service, they say there is no record in the cars computer of the incident. The front sensors are always beeping. I pull up to a stop sign, the sensors go off. I do a u-turn and the sensors go off. Some days way too excessively, some days not at all. It scares me to death and i slam on my brakes because i am afraid i am going to hit something. I take it to service, they say there is no record of it in the cars computer. Front end collision alert, i was driving down the road and was the only one on the road and the front end collision alert went off. I of course slam on the brakes in the middle of the road with no traffic, thank god no one was behind me. I take it to service, they say there is no record in the cars computer of it. Service has been able to recreate the issue with the front sensors, but says there is no fix. The customer care rep for vw stated today on the phone that they recognize there is an issue with the sensitivity of the autonomous breaking but has no fix for it so i will have to deal with it. I live in houston, i will die if i hit a pot hole and stop. It's unacceptable and a huge safety hazard. I am reading all over the internet about this issue with the autonomous braking problems. It should not be allowed to continue. Someone is going to die. I was able to video the issue with the sensors and vw has the video and recognizes a problem but states that's just the way the car is going to work. States they see the issue there too, but there is no fix. |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MAGNOLIA, TX |
VIN pattern | 1V2MR2CA5JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |