2019 Volkswagen ATLAS Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ATLAS 2019 fuel propulsion system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ATLAS 2019 fuel propulsion system and complaints other owners have filed.
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2019 Volkswagen ATLAS Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1622671
 Internal NHTSA #11283017
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelATLAS
 Model Year2019
 File date20/11/19
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemWhen the vehicle comes to a stop and the auto start/stop activates, the vehicle will sometimes not auto restart and will display, "please manually restart the engine". In order to follow the prompts and start the vehicle again, you have to put the vehicle in park and push the ignition button. I was able to recreate this issue 100% of the time by coming to a stop, having the ignition auto stop and then removing my seat belt (like you often do in a drive-thru to get your wallet out of your back pocket). I've also found that even though the vehicle will display, "please manually restart" if you reconnect your seat belt and push the gas pedal, the car will take off in drive. I"ve had this happen unexpectedly on four different occasions now and some incidents have occurred in the street and occurred even when the seat belt was attached. This is a major safety issue that could result in a crash with serious injury or death. The vehicle has been to vw twice now over the issue and the dealer tries to claim that's how the vehicle is designed to operate. I showed them page 173 in the owner's manual which states that all three of the following conditions must be met for the vehicle not to auto restart: no pedal is depressed, the driver's seat belt is removed, and the driver's door is opened. The word all is in bold and capitalized in the owners manual. My vehicle is currently back at the dealership and i've also contacted vw corporate in reference to the issue. The loaner atlas the dealer gave me performs in the same defective manner. I believe there's a computer programming issue and all atlas' need recalled to correct the issue because they're not performing per the owner's manual; which could lead to serious injury or death. There is video of the issue and the dealer was able to recreate the problem as well even though they are fighting me to correct the issue.
 Vehicle Mileage at Failure1000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateTRENTON, OH
VIN pattern 1V2UR2CA8KCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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