Issue ID | 1588870 |
Internal NHTSA # | 11241566 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2019 |
File date | 01/08/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This is a consistent issue and i'm worried powertrain damage is occurring. When accelerating from stopped or at low speed there is a very loud screening / grinding sound coming from the powertrain / transmission - possibly the torque converter. It happens frequently and is is very noticeable, usually when the vehicle starts to accelerate or increases acceleration at low speed then it usually goes away. I described the to two vw dealership service departments and both said "they hadn't heard of that one." i was in for other service and was told they could not replicate the sound, however it screeched when leaving the dealership! The vw atlas forums have many posts on this issue. And lots of folks like myself are not getting any information and are concerned about safety. I did not get any meaningful help from vw or their dealer service departments. I am also worried this is causing issues or damage and is not being acknowledged or addressed by vw and their authorized service facilities. |
Vehicle Mileage at Failure | 150 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DILLSBURG, PA |
VIN pattern | 1V2NR2CA7KCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |