Issue ID | 1600058 |
Internal NHTSA # | 11254778 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2019 |
File date | 21/07/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Upon accelerating my 2019 vw atlas down an empty street between 10 to 20 miles per hour the autonamous emergency brake sensor malfunctioned and the car suddenly came to a complete stop jolting us forward. It was so unexpected that my hands slipped off the steering wheel and landed on the dash board. The halt came with a very loud noise. As i explained to the dealership technician and vw corporate office regional case manager, there was no vehicle in front of me. There were no pedestrians, animals, obstacles, etc. On the roadway. The day was sunny and the grill emblem that houses the system sensor was unobstructed and clean. If there would have been a vehicle behind me i would have been rear ended. The dealership told me that "they could not duplicate the issue" and per corporate engineers the sensor is working per specifications and no fault codes were found with the sensor. Imagine receiving this explanation after that scary incident happens to you out of no where. Now i can't get back into the vehicle without thinking when it will happen next. Too have written a letter to the ceo of volkswagen seeking a resolution to the problem. My thought is that it's a problem with the sensor's software code and volkswagen doesn't have a solution. Please i ask that this issue be investigated and a recall be issued. The internet has info on other owners with same issue along with a class action lawsuit filed in california against vw for the same issue. Thank you. *js |
Vehicle Mileage at Failure | 5900 |
Number of Occurences | 1 |
Source of the issue | CONSUMER LETTER |
City and State | MIAMI, FL |
VIN pattern | 1V2WR2CA1KCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
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