Issue ID | 1689590 |
Internal NHTSA # | 11354563 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2019 |
File date | 19/08/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The vehicle shuts down while driving. It has happen 3 times. Auto start/stop is disengaged each time. One incident (6/19/20) while driving 50mph, had to coast into a parking lot & restart the engine. Another (8/19/20) when slowing down to go into our driveway. Took the car to the dealer after each of these incidents. They could not diagnose the issue. Dealer has contacted vw tech & engineering. We have started file with vw customer care. We were instructed by vw that the next time it happens, leave the car where it stops & to call customer care for a tow. We also have had an issue with one key not being recognized by the car on several occasions. Today, the instrument display & the radio shut down while idling at cvs (auto start/stop was off). |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW LENOX, IL |
VIN pattern | 1V2UR2CA0KCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |