Issue ID | 1427981 |
Internal NHTSA # | 11048853 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA GLI |
Model Year | 2016 |
File date | 14/11/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 volkswagen jetta gli. While driving 25 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact attempted to restart the vehicle and the service engine warning indicator illuminated on the instrument panel. The vehicle failed to restart. The vehicle was towed to the dealer (lash volkswagen of white plains, 376 tarrytown rd, white plains, ny 10607) where it was diagnosed that the engine timing belt chain needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-822-8987 and was made aware of the failure. The manufacturer stated that they would review all the invoices. After the invoice review was completed, the manufacturer denied the request because there was no vin in any of the invoices. The contact was informed that she would need to pay for the repair. Case number: 171734952 was provided. The approximate failure mileage was 41,000. |
Vehicle Mileage at Failure | 41000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PLEASANTVILLE, NY |
VIN pattern | 3VW4T7AJ1GMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |