Issue ID | 1023704 |
Internal NHTSA # | 10552808 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 16/11/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While my daughter was sitting at a stop light in a left hand turn lane, all of the dash lights began to flash. She thought if she turned the car off and restarted it, it would clear. She could not restart the car, the hazard lights would not turn on, the back doors would not unlock , the radio could not be turned off and it was pitch dark. Thank god, a man with a family pushed her car to out of the left hand turn lane and into a gas station parking lot across the street. Upon my husband and my arrival, we could not open the trunk either to allow the tow truck driver access to the tow hook. We leased this car due to its safety features of our college age daughter. Hazard lights should work regardless of what's going on with the vehicle. Had someone reared ended the vehicle due to no hazard lights, passengers in the back would not have been able to exit the vehicle. Or if it had caught fire to only way to exit would be through the two front doors. We were told by the vw dealer that it was a controller that went out and that he has never heard this happening before. I'm writing to vw to let them know that if this is true for all vw products, it is a design flaw that jeopardizes everyone that buys or leases one. |
Vehicle Mileage at Failure | 12400 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEWARK, CA |
VIN pattern | 3VW2K7AJ7CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |