Issue ID | 1326509 |
Internal NHTSA # | 10916231 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 14/10/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased 2012 vw jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring i had to have wiper motor replaced at my cost $600. 00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? Is this car even safe to drive my grandchildren in? I am not feelin comfortable with it. Presently as i am writing this my car has been running for 18 hours. Ignition stuck friday eve- service dept not open on sat. When i called friday eve basically i was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say i am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time i was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until i can figure out a plan. Loved my vw-past tense. After going online i see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! My dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager" |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PHILIPPI, WV |
VIN pattern | 3VWDP7AJ6CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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