Issue ID | 1385363 |
Internal NHTSA # | 10995678 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 16/06/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Key stuck in on or off position - can't turn car off. Can't turn it on. Please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. People don't realize it falls under electrical. I can't turn my car on half the time and can't turn it off other times. The key is just stuck in the ignition switch and nothing i do will make it move. It's just been towed to the shop for the last time! Vw knows about this, the dealers know about this. It's dangerous! What am i supposed to do when i come out of a mall in the dark and my key won't turn in the lock? Or when i go to park somewhere and the car won't turn off in the 92-degree heat. I am a single woman and this is extrememly dangerous. Imagine if ther are children in the car and you can't turn it off? I've tried everything everyone else has tried and now i'm going to trade the car in. But someoe needs to do something about this. The dealer (and multiple websites) say it's the ignition cylinder and very common with these cars. Dealers want $600 and up to fix it. And some people have replaced theirs more than once. This has been going on for nearly a year with my car. My car only has 70,000 miles on it. There are others with even fewer miles. Why is no one paying attention to this??? Read the complaints under unknown/other - this is a very very common complaint with these vehicles and very dangerous. Where is the recall????? |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | INDIANAPOLIS, IN |
VIN pattern | 3VWDX7AJ1CNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |