Issue ID | 1462609 |
Internal NHTSA # | 11089839 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 23/04/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The key becomes difficult to remove or stuck in the steering column. This was identified on my 2012 vw jetta in 2015 at 81k miles and recommended to be replaced by a vw dealership. At the time, i was unable afford the replacement cost. This has happen throughout my time owning the car (typically in the warmer months). I experience the issue where the key became stuck yesterday. When i got home yesterday i received a letter from vw stating that this is a known-issue and that they are extending the warranty coverage to 10 years or 100km miles to cover this issue. My car has 130k miles on it now and i just spoke with vw and highlighted that a vw dealership identified the issue in september 2015 (81k miles) when the car would have been covered under this extended warranty. They told me because i chose not to pay for the repair then, there was nothing they could do now. This is extremely frustrating. Vw did not just decide this month that this was an issue and should pay for these repairs as the extended warranty doesn't do enough as many cars are probably well beyond it. |
Vehicle Mileage at Failure | 130000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROSEMOUNT, MN |
VIN pattern | 3VWBP7AJ0CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |