Issue ID | 945099 |
Internal NHTSA # | 10479427 |
Manufacurer | VOLKSWAGEN OF AMERICA, INC |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 03/10/12 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Picked up the car from the dealer on 10/03/12 at 11:00 a. M. It was new---had 47 miles on the odometer. Drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles. As i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out. The car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage. Tried to put the car back into drive--the gear shift was stuck in reverse. I turned off the car and of course, could not start it again because the car was in reverse. The electrical panel on the dashboard continued to read that the car was in park. Tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start. This is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable. Why was the clasp loose? I maintain this is a design flaw. If i had been trying to make a u turn in traffic or park on the street the result could have been horrific. . I am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug. Please investigate and prevent this from happening to someone else. Thank you |
Vehicle Mileage at Failure | 81 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WASHINGTON D.C., DC |
VIN pattern | 3VWDP7AJ0M4XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |