Issue ID | 1104717 |
Internal NHTSA # | 10629267 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 24/08/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | With no prior indication, the engine glow plug light began flashing while driving on the highway. Within few minutes, the engine light came on and car started to loose power. Engine noise pitch changed, and was able to pull the car of the main freeway and barely made it to the dealership. As soon as we made it to the dealer parking lot, the engine cut off. Diagnostic of the car showed that the car suffered a catastrophic hpfp failure which caused debris contamination throughout the entire fuel system. 4 days later, the engine had its hpfp, fuel lines, injectors, and auxiliary pump replaced. Fuel tank was flushed and cleaned out from debris. Cost under warranty was $5500. The dealer said that they've had 50 cars exhibiting similar conditions. Cause of the failure is under investigation by vw. As owners, we have no clues what to do or when this will re-occur again which does not give me ant sense of confidence. I always fill at the same chevron station so it is not the quality of the diesel. |
Vehicle Mileage at Failure | 37200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CERRITOS, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |