Issue ID | 1219763 |
Internal NHTSA # | 10763852 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 21/08/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | A woman and a young child departed a preschool on a clear, dry day. The vehicle shut down in the middle of the street 250 feet from the preschool without warning or any sign of trouble. The vehicle had run well to date. The driver attempted multiple times to restart the vehicle, but it shut down again within two seconds of starting. A good samaritan pushed the vehicle to the curb. The vehicle was towed to a volkswagen dealer, where it was determined that the cause was diesel fuel system failure, necessitating total replacement. The fuel system in this make and model is a known problem, for which an extended warranty applies to 120,000 miles. The dealer had a fuel sample tested for contamination. Results were all statistically significantly within vw specifications. Volkswagen contends, however, that the fuel sample failed the test due to its own rounding error and refuses to honor its extended warranty. |
Vehicle Mileage at Failure | 63000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLESTON, SC |
VIN pattern | 3VWML7AJ5CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |