Issue ID | 1266752 |
Internal NHTSA # | 10840226 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 23/02/16 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | For over a year, my car was having hesitation issues. I kept calling my dealer and going in for regular service. At one point, my car started but then turned off two times. I kept getting different stories..."unable to replicate", "a faulty valve, code p2004." on my way to work 2/23/16, my car lost power on acceleration. The check engine light and the coil (tdi) light came on. I pulled over and turned off the car and waited. Then started the car again, began driving, and it happened again. I called the tow truck. Dealer service manager (fitzgerald - andrew) gave me the run around -- telling me that i put contaminated fuel in my car. I called sunoco and my, geico, immediately. The most upsetting part of all of this was how andrew approached the problem, exaggerated my involvement in it and arrogantly used his position to show blame to me -- never explaining this is an extended recall and why! I am now getting my fuel pump fixed under the warranty. But.... This should be a recall now. I know that this problem was on-going for me for a whole year, and i believe that it has damaged my car, and i cannot prove this. Please save other owners and recall this part. |
Vehicle Mileage at Failure | 71000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OWINGS MILLS, MD |
VIN pattern | 3VWPL7AJ8CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |