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2012 Volkswagen JETTA Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1328005
Internal NHTSA #	10917602
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA
Model Year	2012
File date	09/10/16
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	My car broke down, i. E. A warning light emitted on the dash. I was able to pull my car over. I turned off the engine and the car would not restart. I had my car towed to the dealership. The dealership informed me my high pressure fuel pump failed and sent pieces of metal into my entire fuel system, and that everything except the fuel tank would need to be replaced. This is a $5400 repair per the vw dealership my car was towed to. Vw of america issued a voluntary extended warranty on this fuel pump to 120k miles. My car broke down at 120,946 miles. I called vw of a to ask if they would cover at least part of my repair as i was not far outside of the warranty window (946 miles) - they said they would do nothing to help me. After talking to the service guy at the vw dealership, he told me he's had three other vw tdi's in there this month alone for the exact same problem. I also talked to another local vw mechanic shop to get another quote for the repair - the owner there said he "knows all about the problem." thus, it seems that the fuel pump failure i experienced is happening on a large scale to several people who have the same car/fuel system i have. Vw of america also knows about this problem, hence their voluntary extended warranty. It is my opinion that vw of america should have issued a recall for a defect, as opposed to an extended warranty. Both the vw dealership where my car currently is, as well as the local vw mechanic shop i spoke to, are in agreement that the high pressure fuel pump should have been recalled, but that vw of america got out of this costly option by issuing an extended warranty. Any help or insight into this issue that you can afford is greatly appreciated.
Vehicle Mileage at Failure	120946
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BENSON, AZ
VIN pattern	3VWLL7AJ1CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDHF8HB2BA473066 WVWZZZAUZDW022094 JTEBU25J665050970 JN1TDNJ50U0600356 WF0FXXGBBFHD10564 ZD4RKL000GS001543 VF1KZS00E52504582 ZFA28000000615568 JTEB425J900039857 SB1ED56L60E096846 XWB4B11BD5A002586 KMFZCS7JP5U145859

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2012 Volkswagen JETTA Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?