Issue ID | 962408 |
Internal NHTSA # | 10496077 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 28/01/13 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Driving at 45 mph city highway speed, in traffic, & stopped at a red light. Light turned green, accelerated, car suddenly lost power & warning light came on. Turned onto a side street, turned off engine & looked up the warning light in the owner's manual. "engine pre-heat" warning, solid, not flashing. Restarted car, light was out, resumed normal travel on highway, but light came back on and check engine light also came on. Both solid. Contacted dealer & was told to bring in the car. During trip to dealer glow plug light resumed flashing & car lost power on hills. Tech removed fuel filter, found metal filings, said hpfp had failed & filled fuel system with metal particles. Repairs estimated @ >$7,000. Dealer originally said repairs would be covered under warranty, then 2 days later said they would not be covered under warranty. No possibility of gasoline contamination. Purchased car expressly to fuel it with 100% vegetable oil based biodiesel. Dealer knew intent & sold the car for this express purpose. Still working with dealer & vw to resolve warranty issues. |
Vehicle Mileage at Failure | 9400 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE HAVASU CITY, AZ |
VIN pattern | 3VW3L7AJ0CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |