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2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects

Issue ID	1034024
Internal NHTSA #	10560358
Manufacurer	Volkswagen of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA
Model Year	2012
File date	16/01/14
Component	FUEL SYSTEM, DIESEL
Product type code	VEHICLE
Description of the problem	On thursday, january 16, 2014, at about 1145 hours, i was traveling sb i-15 in the number one lane, in murrieta, ca in my 2012 volkswagen jetta tdi, with my cruise control set at approximately 77 miles per hour. Without any prior warning, a warning light on my dashboard (later identified as the glow plug light) began to flash and i simultaneously lost power. Luckily, i was able to merge over to the winchester rd. Off ramp. As i slowed and came to a stop, my vehicle stalled and i was unable to restart it after numerous attempts. I was stranded in the center lane of a three lane off ramp where numerous vehicles nearly rear ended me. I immediately called 9-1-1 for assistance. As a result, a highway patrol unit arrived within several minutes to prevent me from being in an auto accident. I telephoned my insurance company after calling 9-1-1 in order to be towed to murrieta volkswagen. Several hours later i received word from the dealership that they found numerous shards of metal in the high pressure fuel pump (hpfp) and gas line. The dealership also informed me that they would be submitting a claim to volkswagen in order to repair the damages, which have been initially quoted at $4000. 00. They also told me they would need at least a week to repair the vehicle. I have read numerous accounts online where tdi owners have complained of the exact same issues: finding shards of metal in their fuel filters as well as experiencing a failure of the hpfp. No one else should have to endure the dangerous situation i found myself in yesterday, let alone the expense i am facing if volkswagen denies the claim the dealership is filing on my behalf. Please help all of us. This is a widespread issue that volkswagen has not corrected with their tdi clean diesel engines. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	66200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MURRIETA, CA
VIN pattern	3VWLL7AJ0CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	77
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3FADP4BJ7BM158710 WBADD11080BN51076 WVWZZZAUZHW056275 VF1AHB11551220000 WAUZZZ4BX2N080732 WDB10704412004370 WVWZZZ1KZ5B025177 ZPBEA1ZL6NLA17678 WVWZZZAUZLW130163 TSMEYA11S00351373 9BGKL69U0JG208025 WDDHF5DB2BA443084

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2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?