Issue ID | 1098413 |
Internal NHTSA # | 10622007 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 07/08/14 |
Component | FUEL SYSTEM, DIESEL |
Product type code | VEHICLE |
Description of the problem | The 2012 jetta tdi sportwagen was working perfectly as we drove to a local concert in the park. After stopping for approximately 2. 5 hours for the concert my wife, eight-month old child and i started the vehicle to head back home, at this time the vehicle started and was working properly. After driving approximately one-mile i pushed the accelerator to go over a small bridge and the vehicle had almost no power then the glow pug lights and the check engine light came on. I then pulled into a parking lot to shut off the vehicle to be sure we were safe and did not cause any damage to the vehicle. After a minute i tried to restart the vehicle and all seemed ok again for about a 1/2 mile and then the same problem occurred, very low power glow pug light and check engine light came on. We were only two miles from home so as the engine temp was good i continued home on surface streets with little power and made it home. Called our local dealer and drove to them the next day, they seemed to know the issue when i called and as expected, the same issue as so many others! The high pressure fuel pump, (hpfp) had failed and metal shavings were strewn throughout the fuel system. Volkswagen replaced the entire fuel system under warranty but the real issue remains. When will the nhtsa or volkswagen step up to recall vehicles and correct this chronic problem! I am fortunate that my family was not injured but reading many others statements it will only be a matter of time before someone is killed or seriously injured as a direct result of the fuel pump failure problem. There was a 1/2 tank of fuel and this was definitely not a fueling problem. I personally and always fuel the vehicle, use major chain brands and always diesel! |
Vehicle Mileage at Failure | 59065 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HUNTINGTON BEACH, CA |
VIN pattern | 3VWPL7AJ0CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |