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2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects

Issue ID	986914
Internal NHTSA #	10519323
Manufacurer	Volkswagen of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA
Model Year	2012
File date	09/06/13
Component	FUEL SYSTEM, DIESEL
Product type code	VEHICLE
Description of the problem	On 5/31 we filled our tdi after getting 515 miles on our previous tank of fuel. 5/31 was my last diesel fillup in my tdi before my issue came about. At that visit on 5/31 we added 14,207 gallons of fuel to our 14. 5 gallon tank. About 12 days passed from our last fillup and after 405 miles or 3/4 of a tank of fuel usage since our last fuel up on 5/31 we went on sunday 6/9 to start our vehicle. It started and then quickly died. We then tried to turn the vehicle over again and it would turn over but the engine would not ignite seemed to be a fuel issue to my husband) but in all efforts he tried to jump our vehicle .... No fix. On monday we called for a tow we arrived to the dealership and the dealership got our car into the shop... Diagnostics stated that we had gasoline in our diesel vehicle... At no time did we ever or have ever put gasoline in our car we have had this car for almost 29k miles and are other diesel product owners. We were blamed over and over again that we put gasoline in our car but thankfully we saved the receipt of our last fill up that stated we did put diesel in our vehicle the dealership stated they had to drain our fuel tank and replace our fuel filter.... This would be at a cost of almost $300. We stated to them we wanted a sample of the fuel drained and they did give us this. Our argument to the dealership was why would our vehicle now decided not to start or run after ¾ of a tank of fuel and almost 420 miles on the tank of fuel. It seems very odd. The dealership was very quick to pass the buck to the gas station reading the reports and complaints i am not the only one this has happened to. Volkswagen owners state that there are known issues of the fuel system in the dsg tdi and still has not been recalled. I feel like i may also be another victim of this blinded known corporate problem. Someone needs to be held accountable.
Vehicle Mileage at Failure	28800
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BLAINE, MN
VIN pattern	3VWLL7AJ1CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KL1SF69WJAB145250 JMBLYV75W2J000863 JM1BJ2224X0126887 5NPE34AF8GH273353 WVWZZZ1KZDM613647 KNAHG8117C7371699 WAUDACF51NA033753 VF1JZ0LB642040150 WF0UXXLTRU9R64832 ZFA19800004306147 1GKS28KJ2KR150959 WAUZZZ8P55A048253

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2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA Fuel System, Diesel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?