Issue ID | 1206749 |
Internal NHTSA # | 10746228 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 11/02/14 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Could not open the front passenger door due to frozen ice inside the hinged space between door and fender. Vehicle was taken to northtown volkswagen in buffalo and they refused to honor any warranty solution. There was a bulletin on this exact issue. Dealer response was that the bulletin was for vehicles up to 2009 and the problem had been rectified so 2012 did not qualify! Obviously the problem was not rectified. In opening the door with force, the door sheet metal was was bent in the bottom right corner and needed bodywork totaling $1,000. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NIAGARA FALLS, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |