Issue ID | 1217457 |
Internal NHTSA # | 10762143 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 03/09/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My ignition lock cylinder has failed on my 2012 vw jetta. Long story short, it's impossible to get the key out of the ignition. This has nothing to do with "turning the wheel to unlock it". It is a known issue with these volkswagens. I felt unsafe because if i ever had to shut my car down in an emergency, sometimes it would be impossible. So i go to the dealership for another issue, and now they won't fix my car until i get this ignition lock cylinder fixed. It costs $650 and i have to wait 7-10 days to get the part flown in from germany. This is a problem that should be covered under warranty no questions asked, i don't feel safe being in the car if i can't turn it off. |
Vehicle Mileage at Failure | 59999 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MEDFORD, MA |
VIN pattern | 3VW567AJXCMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |