Issue ID | 1295353 |
Internal NHTSA # | 10882113 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 29/05/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Key jammed in the ignition, unable to turn car off. Initially it was just difficult to switch off and required some time to get it just right. Eventually it locked up entirely and the key broke off while trying to switch the car off. Had a vw dealer replace the ignition cylinder, new key etc. Even the dealer said this was a common issue. Contacted vw customer service, their response "it's out of warranty". Car has 59 000 miles on it. This is not a part that should ever fail. |
Vehicle Mileage at Failure | 59000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | APPLETON, WI |
VIN pattern | 3VWDP7AJ7CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |