Issue ID | 1388749 |
Internal NHTSA # | 11002613 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 30/06/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Key gets stuck in ignition when turning off the engine. I pulled into my driveway at home on lancaster st in platteville wisocinsin and went to turn my car off. I could not turn the key backwards to shut off the vehicle. My car ran for about 2 hours while i called around to mechanics and dealerships trying to find someone who could help me. The vw dealership in dubuque iowa that i called told me that he has heard this has been a common issue but he didn't know how to help me. He told me i could try breaking the key. However that made no sense because the car would still be running, i would still have to pay to get the key out, replace whatever is wrong with it, and buy a new very expensive key. My car is now sitting at a mechanic in benton wisconsin with the key still stuck in the ignition.. I'm sure he unhooked the battery so the engine would shut off. Now i am out a vehicle for 4-5 days with the holiday weekend so who knows how serious this is or how soon it can be fixed. I would appreciate a response or some feedback. I am a college student l, i just bought myself this car a year ago. This should not be happening. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PLATTEVILLE, WI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |