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2012 Volkswagen JETTA Unknown Or Other Problems, Complaints and Defects

Issue ID	1583795
Internal NHTSA #	11233019
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA
Model Year	2012
File date	17/07/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I have a "2012 vw jetta se 2. 5l auto pzev" that at around 90,110 miles experienced a shift lever failure on 07/17/2019 at around 4:50 pm cst. The physical locking mechanism of the shift lever failed, and it was possible to accidentally shift into different selections while the vehicle was moving. I luckily didn't shift into reverse by accident, just the sport mode (this mode previously required the holding down of the shift lever button). After the failure of the locking mechanism, the electronic controls also no longer pick up shifting requests (eg. Shifting from "neutral" to "drive" using the lever would still show the car as in neutral). However, the vehicle still does shift using a very specific method of moving the gear shift lever all the way to the "reverse" position, and then moving it all the way to the "sport" position. When this is performed, i am able to then shift into "drive" then "neutral, and then eventually "reverse". I am not able to shift into "park" at all, and i have to use to yellow shift override tab in order to shift into any other gears (eg. "neutral" or "drive"). The key is actually stuck in the car as a result of being unable to shift into park, so i've had it sitting overnight with the key in the vehicle as well. Feel free to contact me if photos or videos are needed. I can also provide and elaborate on more information if needed.
Vehicle Mileage at Failure	90110
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WICHITA, KS
VIN pattern	3VWDP7AJ3CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2110161A371325 NMTEM20E70R048883 WVWDA9AJXBW115392 MMBJNK7401D059996 5YFB4RBE5LP057573 2G1FB1EV8A9159377 WBA8E9C53GK647830 4T1BF3EK5AU527718 U5YFF23429L032112 KL1CJ6A15BC596283 JYARN2963F0013714 WDDGF8BB2BR165255

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2012 Volkswagen JETTA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?