Issue ID | 1054975 |
Internal NHTSA # | 10577773 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2012 |
File date | 05/12/13 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | While driving home after a snowstorm, my wipers suddenly stopped working. Because of it, i could not clean my windshield and had to keep pulling over and pouring windshield washer fluid down my front window so that i could see. It is very dangerous in maine in the winter time to have this happen as we often encounter wet/snowy roads and you must depend on your windshield wipers and fluid system to work properly and keep your windshield clear. I took my car into the vw dealer (o connors in augusta maine). . They determined there was no power coming out of the wiper switch to the pump. First they replaced the wiper/washer switch which did not fix the problem. Then they had it for another full day and determined the "body control module" was not working. They had to order the part. It cost $1041 dollars to replace the module, part # 5co-937-087-e-z09 control unit. When i finally picked it up i was told that 5 other vw owners had their cars in for the same exact problem that week. One owner was standing there in the customer service area and he told me the same thing happened to his 2013 jetta. The shop rep said they were seeing a lot of these since the cold weather set in. My car is in excellent condition and was only 20 months old when this happened. There has got to be a major defect for this many new cars to have this happen to them. I wish you would investigate. |
Vehicle Mileage at Failure | 64784 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH PORTLAND, ME |
VIN pattern | 3VWBP7AJ8CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 5 |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |