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2012 Volkswagen JETTA Visibility Wiper Problems, Complaints and Defects

Issue ID	1437459
Internal NHTSA #	11060789
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA
Model Year	2012
File date	30/12/17
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Windshield wipers do not function in low temperatures. I own a 2012 vw jetta. I first noticed this during the first snowfall we had. I cleared the vehicle of all snow and made sure that the wipers were not frozen to the windscreen. Getting back in the vehicle i went to turn the wipers on and they did not move. The relay inside of the car can be heard clicking, but the wipers do not move. I was forced to drive with extremely low visibility as i was not able to clear the incoming snow off of my windscreen. When i arrived safely back home i moved the car to a garage in order to see if i could figure out the issue. Upon being turned off and standing in the garage the wipers began to work again when i turned the vechile over. The same thing has now happened 3 times. Two of these instances occurring without any snowfall, just low temperatures. The relay can be heard clicking but the wipers do not move. The fuses are all in their proper position and are not blown. There are a large amount of complaints online about other people experiencing the same issues of inoperable windshield wipers. This is a severe safety concern as having good visibility is one of the most crucial factors in preventing accidents. The wipers usually seem to become operational again once the vehicle is warmed in the sun or if the ambient temperature rises about 30 or so degrees fahrenheit.
Vehicle Mileage at Failure	94000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BERLIN, NJ
VIN pattern	3VWBX7AJ1CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4UF02ATV02T229151 VSSZZZKLZMR047750 WAU34AFD0GN012130 WV2ZZZ2KZ8X040244 3GCRKTE33AG121219 X892322BVB0EH1068 JM1BJ2224X0126887 MEAC9025LJ2227116 XX152FMH3W2Y77148 WAUZZZ8K4FA055672 WV2ZZZ2KZJX141609 WVGZZZ5NZ9W045875

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2012 Volkswagen JETTA Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?